Shipping policy

Shipping & Delivery Policy

At Eclyne, we ensure that every order is processed and delivered with care to maintain the quality, freshness, and discretion of our products.

1. Order Processing

Once your order is confirmed, our team begins processing it promptly.

Orders placed before 2:00 PM (IST) are typically processed and dispatched on the same business day.
Orders placed after 2:00 PM will be processed on the next business day.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeline

Eclyne currently offers standard shipping across India.

Delivery typically takes 5–8 business days after dispatch, depending on your location and courier service availability.

Please note that delivery timelines may vary slightly due to factors such as:
 • Remote delivery locations
 • Weather conditions
 • Courier service delays
 • High order volumes during promotional periods

3. Shipping Methods

We work with reliable national courier partners to ensure safe and secure delivery.

Currently, express delivery is not available. All orders are shipped via standard delivery service.

4. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on the delivery location and order details.

Customers will be able to view the final shipping cost before completing the purchase.

5. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email or message with a tracking number.

This tracking number can be used to monitor your shipment status until delivery.

6. Shipping Destinations

Eclyne currently ships across India.

If your location is not serviceable by our courier partners, our support team will contact you to arrange an alternative solution or process a refund if necessary.

7. Secure & Discreet Packaging

All Eclyne products are packed using premium, protective, and discreet packaging to ensure your privacy and to maintain the freshness and integrity of the product during transit.

8. Delivery Issues

If you receive a damaged, incorrect, or missing product, please contact our support team within 24 hours of delivery.

Kindly provide your order number and clear photos of the issue so our team can assist you promptly.

📩 Customer Support: care@eclyne.com